Privacy Policy | Royal Savera Foods

This Privacy Policy explains how Royal Savera Foods Private Limited ("Royal Savera Foods", "we", "us") handles information in connection with our website and business enquiries. We are a B2B food manufacturer based in Gorakhpur, Uttar Pradesh, India.

1. Information we collect

We operate a primarily informational website. We do not run user accounts, analytics trackers or advertising cookies on this website. Information reaches us only when you choose to contact us:

Enquiry details you share voluntarily — such as your name, business name, phone number, email address, and requirement details (products, quantities, packaging) — when you contact us via WhatsApp, phone, or email.
Communication records — copies of and details from your enquiries and our replies, kept for trade and service history.
Basic technical data processed automatically by our hosting infrastructure (e.g., server logs) for security and availability purposes.

2. How we use information

To respond to catalogue, MOQ, pricing and supply enquiries;
To maintain trade relationships, order history and supply coordination;
To meet legal, tax and food-safety record-keeping obligations;
To protect the security and integrity of our website and communications.

We do not sell or rent your information. We do not use it for automated profiling or behavioural advertising.

3. Legal basis (India)

We process personal data on the basis of your consent (when you voluntarily contact us) and our legitimate business purposes in relation to prospective and ongoing trade, in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000.

4. Sharing and disclosure

We share information only as necessary to operate: with logistics/dispatch partners for fulfilling supply, with professional advisers, and where required by law. Third-party platforms you choose to contact us through (such as WhatsApp, Facebook or Instagram) are governed by their own privacy policies.

5. Retention

Enquiry and trade records are retained only as long as needed for the purposes above and to satisfy applicable legal and accounting requirements, after which they are deleted or anonymised.

6. Your rights

Subject to applicable law (including the DPDP Act), you may request access to, correction of, or erasure of your personal data, withdraw consent, or ask questions about our processing. To exercise these rights, contact us using the details below. We may verify your identity before acting on a request.

7. Security

We apply reasonable technical and organisational safeguards appropriate to a manufacturing business, including access limits and secure hosting. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children

Our website and services are directed at businesses, not children. We do not knowingly collect personal data from individuals under 18.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the current version. Material changes will be reflected on this page.

10. Contact

Royal Savera Foods Private Limited
Head office: 81-S, Gangotri Vihar Colony, Civil Lines, Gorakhpur, Uttar Pradesh 273001, India
Manufacturing unit: FL-1, Sector-13, GIDA, Sahjanwa, Gorakhpur, Uttar Pradesh 273209, India
Email: connect@royalsf.com · Phone: +91 7860888898